How Shrinkflation Can Affect Small Businesses and Customer Loyalty

Monday, 20 May 2024, 18:30

Learn about the impact of shrinkflation on small businesses and customer loyalty. Discover why shrinkflation can lead to customers switching brands and how better marketing strategies can help retain customer trust and loyalty.
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How Shrinkflation Can Affect Small Businesses and Customer Loyalty

Small business owners implementing shrinkflation

A recent survey revealed that 12% of small business owners utilize shrinkflation, selling smaller sizes at the same price. An additional 20% are considering this strategy to tackle high costs.

Customer reaction to shrinkflation

  • 68% of consumers switched brands due to shrinkflation
  • 45% opted for generic alternatives
  • 29% researched alternative products

Marketing alternatives to shrinkflation

  1. Communicate openly about pricing challenges
  2. Tell a transparent supply chain story
  3. Offer new customer loyalty incentives

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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