Lawsuit Against Amazon Over Slow Deliveries in Low-Income Areas
Lawsuit Overview
A lawsuit filed by the District of Columbia’s attorney general alleges that Amazon secretly excluded two ZIP codes from its fastest delivery service. The lawsuit contends that Amazon violated consumer protection laws by stopping its quickest delivery options to historically low-income neighborhoods.
Consumer Impact
Amazon charged nearly 50,000 Prime members residing in the affected areas the full subscription price while failing to inform them of the slower service. According to the suit, this action misled customers regarding the actual delivery times of their packages.
Delivery Service Changes
- Amazon ceased using its own branded trucks for deliveries in D.C. ZIP codes 20019 and 20020.
- The company switched to third-party delivery services, such as UPS and the U.S. Postal Service.
- This change was reportedly attributed to safety concerns for Amazon drivers.
Legal Obligations
The attorney general asserted that Amazon was legally required to disclose significant changes to its service, noting that customers deserved transparency about their subscriptions.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.