Evaluating the Shift in Advisers' Client Service Standards Post-Consumer Duty Implementation
Monday, 15 July 2024, 11:20
Evolving Industry Practices
A recent study conducted by Royal London highlights a significant 43% of advisers who have made adjustments to their client service methods in response to the consumer duty.
Impact on Advisers
The data underscores the emphasis on aligning advisory practices with client-centric regulations, signaling a growing trend towards enhanced client protection and transparency.
Call for Transparency
- Consumer Influence: The research reveals the growing influence of consumer-focused regulations on advisory practices.
- Client Well-being: Advisers are increasingly prioritizing client well-being and service quality.
- Adaptation: The shift in service standards highlights the adaptability of advisers to regulatory changes.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.