CVS Faces Significant System Outage Impacting Prescription Fulfillment

Tuesday, 21 October 2025, 17:04

CVS faces a significant system outage disrupting pharmacies across the U.S. Customers may experience delays when picking up prescriptions as some locations struggle with network issues. A spokesperson confirmed most pharmacies are operational, but certain areas are severely impacted by the outage.

Thehill — CVS Faces Significant System Outage Impacting Prescription Fulfillment

CVS Experiences System Outage Affecting Pharmacies

CVS is currently dealing with a system outage that is affecting some pharmacies across the nation. While many CVS locations can still fill prescriptions, customers might experience delays in service due to ongoing network connection issues. A CVS spokesperson acknowledged the problem and emphasized that it is not related to the recent AWS outage.

Details of the Outage

CVS generally reassured customers that most pharmacies remain operational.
Staff at affected locations reported intermittent service disruptions.
The system outage follows CVS's recent acquisition of customer prescription records from Rite Aid.

Impact on Customers

Many users on Reddit and X voiced their frustrations regarding the service delays. The outage comes at a tricky time, as CVS integrates operations from former Rite Aid locations, increasing pressure on their existing systems.

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.