Spotify Investigates Streaming Issues as Thousands of Users Report Outages

Monday, 15 December 2025, 20:55

Spotify is currently investigating reports of outages affecting thousands of users. Many customers have noted difficulties accessing their playlists, highlighting a significant user experience issue. The surge in reports occurred on Monday morning as complaints surged on social media.

Cbsnews — Spotify Investigates Streaming Issues as Thousands of Users Report Outages

Spotify Faces Major User Outages

On Monday morning, Spotify saw a significant increase in user complaints regarding service outages, with approximately 35,000 users reporting access issues on Downdetector. Many listeners noted that their playlists had mysteriously disappeared during this outage.

Service Status Update

Spotify acknowledged the problem in a social media post at 9:45 a.m. EST, stating that they are actively looking into the issues. This kind of widespread disruption can impact user engagement and trust in the streaming service.

Impact on Users

Users unable to access favorites
Missing playlists and songs
Frustration expressed on social media platforms

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.