Starbucks Implements Microsoft Azure OpenAI Assistant in U.S. and Canadian Stores

Starbucks will introduce the Microsoft Azure OpenAI assistant named Green Dot Assist in stores located in the United States and Canada during fiscal 2026.
Revolutionizing Retail Operations
The integration of Microsoft technology reshapes the coffee experience, enabling baristas to provide faster service while maintaining quality.
Key Features of Green Dot Assist
- Real-time support for customer inquiries
- Streamlined order processing
- Enhanced training programs for new employees
Looking Ahead: Impact on the Retail Industry
This innovation not only positions Starbucks at the forefront of business technology adoption but also signals a broader trend in the restaurant sector.
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