Starbucks Implements Microsoft Azure OpenAI Assistant in U.S. and Canadian Stores

Tuesday, 10 June 2025, 19:52

Starbucks is set to integrate Microsoft Azure OpenAI assistant for baristas in fiscal 2026 across the U.S. and Canada. This groundbreaking initiative symbolizes a pivotal shift in the retail industry's modernization. With technology revolutionizing customer service, the partnership with Microsoft will enhance operational efficiency.
Cnbc
Starbucks Implements Microsoft Azure OpenAI Assistant in U.S. and Canadian Stores

Starbucks will introduce the Microsoft Azure OpenAI assistant named Green Dot Assist in stores located in the United States and Canada during fiscal 2026.

Revolutionizing Retail Operations

The integration of Microsoft technology reshapes the coffee experience, enabling baristas to provide faster service while maintaining quality.

Key Features of Green Dot Assist

  • Real-time support for customer inquiries
  • Streamlined order processing
  • Enhanced training programs for new employees

Looking Ahead: Impact on the Retail Industry

This innovation not only positions Starbucks at the forefront of business technology adoption but also signals a broader trend in the restaurant sector.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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